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FireScope BSM Edition Comparison

FireScope BSM Business- / Enterprise-Edition Feature Comparison

BE EE
Capabilities    
Charge per managed asset NC NC
Charge per managed technology NC NC
Availability management Included Included
Performance management Included Included
Security management Included Included
Business outcome management Included Included
SLA management Included Included
Process synthetic transactions Included Included
Real-time event management Included Included
Auto discovery Included Included
Multi-site data aggregation   Included
3rd-Party LDAP synchronization (Including Active Directory) Included Included
Configurable data retention Included Included
Automatic Back Ups Included Included
Automatic Updates Included Included
SAN Support for FireScope data storage   Included
Failover support   Included
Service Management    
Service-level view of infrastructure Included Included
Service-Level Agreement (SLA) management Included Included
Financial impact analysis of SLA's Included Included
Multiple SLA's per service Included Included
Business-outcome SLA's Included Included
User Experience    
Charge per user NC NC
User customizable content Included Included
Role-based security Included Included
3rd-Party web application integration Included Included
3rd-Party LDAP synchronization Included Included
AJAX-powered, real-time content refresh Included Included
Google Gadgets integration Included Included
Google Maps integration Included Included
Support for Multiple Google Maps   Included
Collaboration Features   Included
Reporting    
Standard reports 40+ 80+
Real-time reporting (AJAX-powered)   Included
Interactive report designer   Included
Advanced analytics package   Included