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FireScope's Aggregation and Extensibility

The Danger of Too Many Vendors

  • Additional work to diagnose issues
  • Inconsistency in reporting
  • Additional maintenance requirements
  • Increased support costs
  • Communication gaps throughout IT
  • Inadequate strategic visibility

Studies of IT organizations of various sizes have proven that the number of vendor solutions being utilized dramatically impacts incident response times and efficiency. Businesses utilizing monitoring and management solutions from more than eight vendors are no more effective than organizations with two or less, due to the sheer complexity introduced by so many disparate, potentially overlapping solutions.

FireScope's Business Service Management solution is designed around Enterprise Service Bus technology, enabling over eleven data collection methods out of the box along with an easy path to expansion for new or proprietary technologies. This makes it easy for any organization to aggregate events and metrics from all of their disparate assets and monitoring solutions into a single, real-time interface.

FireScope's Enterprise Service Bus Architecture

Technology is just the beginning of FireScope's aggregation capabilities. In addition, key business metrics from Point of Sale systems, finance applications or ERP solutions can be collected by FireScope and aligned with technology metrics to put technology in a business context. This not only helps IT professionals better prioritize projects and work, but improves communication with the rest of the business. For the first time, organizations can truly run IT as a contributor to the business, not just another cost center.