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FireScope CMDB's Additional Solutions

FireScope CMDB's Additional Solutions

Capacity Management and Planning

A successful capacity management strategy puts the resources in place to deliver just-in-time support of business requirements. According to the IT Infrastructure Library (ITIL), the Capacity Management Database is the cornerstone of a successful capacity management process when it operates as a subset of a Configuration Management Data Base (CMDB). The data from this data base is the prerequisite for the development of a capacity plan that allows you to execute the capacity management strategy.

Application Services Management

Properly managing business critical applications and their underlying infrastructure is critical for success, as problems with these applications may impact employee productivity and the ability for your organization to serve your customers.

IT Asset and Service Management

Running IT more like a business through business service management (BSM) requires the data feeds and processes that enable BSM. BSM initiatives can only be successful if you have invested in fundamentals. An accurate IT asset management system is the cornerstone of IT management.

Service Level Management

Active Service Level Management is an integral part of a mature IT service organization. FireScope CMDB allows for better planning through change impact analysis and through a comprehensive understanding of the IT infrastructure and its weaknesses. In addition it provides valuable data for service costing and chargeback calculations.

Compliance Management

Compliance Management enables business service managers to assign responsibility and appropriate access permissions. The FireScope CMDB security concept integrates Data Stewardship, which follows the principle that every type of information must have an owner who is ultimately responsible for correct data.

Configuration Intelligence

Configuration Intelligence transforms operational data and organizational behavior into the actionable business insights necessary for making better, faster, and more effective decisions.