Product Tour
Overview
FireScope's award-winning Business Service Management (BSM) products make it incredibly easy to aggregate monitoring and management of every aspect of IT Operations into a single, real-time view. While the Big-4 charge $250,000 or more for similar features and require a complicated deployment project that can last months or years, FireScope delivers on the promise of Business Service Management the way it was meant to be - affordable, easy and delivering clear business value.
Check out screen shots of FireScope in action!
FireScope Delivers:
- Monitoring of every networked asset, from hardware to OS to applications.
- Service-level management capabilities that provide insight into how individual events impact business processes and services, including the ability to define SLA's based on availability, performance and business-impact metrics.
- Real-time correlation of technology- and business-metrics to measure the financial and business impact of events.
- User customizable dashboards so every member of IT has their own unique view, tailored for their operational role.
- Powerful expansion capabilities to monitor and manage future technologies.
- A self-service experience from start to finish - no need for costly consultants.
Astronomical Savings
FireScope customers are seeing greater than 300% savings of their IT management budget. That can mean over $500,000 in the first year.
Over 50% of the typical IT budget is spent on ongoing maintenance and support contracts and keeping critical services up and running. Imagine the impact to the business if this could be significantly reduced, freeing up funds to be used to promote business projects. Imagine consolidating all of your monitoring and management into a single, affordable solution, thereby freeing up over $500,000 of M&S money for better use.
FireScope can save you money by:
- Reducing IT Management costs by over 300%. That can mean over $500,000 of your budget freed up for other projects.
- Increasing efficiency of IT staff, freeing up time spent putting out fires to focus on projects that drive revenue.
- Simplifying reporting and strategic planning, helping you streamline your budget to focus on business value and trimming fat.
- Improving customer service by optimizing performance of customer-facing applications, helping the business retain repeat clients.
- Decrease your cost per transaction for critical applications through end-to-end, real-time transaction monitoring.
- Maximize the outcomes of cost-cutting projects such as server consolidation, virtualization, cloud computing and more.
Insanely Easy
FireScope is a completely new breed of BSM, designed to cut out the complexity, long deployments, confusion and headaches, typical of every other solution on the market. Intuitive wizards, extensive use of automation and contextual help on every screen all contribute to a user experience unrivaled in the industry for it's ease of use.
- The other guys take at least 90 days, but we can have you up and running in mere hours.
- Packaged as a virtual appliance to create an 'instant on' experience.
- Virtual appliance capable of performing automatic updates, backups and most maintenance tasks, making it virtually self-sufficient.
- The first BSM product to be built around Enterprise Service Bus technology, easily expandable without programming or complicated scripts.
- We trade consultants and training for a user-friendly interface, intuitive wizards and contextual help on every screen - the first and only self-service BSM.
Omniscient IT
Full visibility of your infrastructure makes IT efficiency and reliability skyrocket - you can nip problems in the bud, and at the same time, better plan, manage and prioritize IT to prevent future problems. Using Enterprise Service Bus technology, FireScope BSM aggregates events and metrics from all of your networked assets, then processes them in real-time, always keeping an eye out for early signs of failure.
But FireScope doesn't stop there. Unlike traditional solutions that only convert technobabble to more technobabble, FireScope analyzes events for their business impact, helping you see events for their larger impact on the business. This results in better prioritization of work, better communication with business leaders, and enabling organizations to turn IT into a competitive advantage.
- Aggregate events and metrics from all assets and tools into a single, real-time view.
- Analyze the business impact of events, putting a dollar figure to incidents and outages.
- The first BSM product to be built around Enterprise Service Bus technology, easily expandable without programming or complicated scripts.
- Process millions of metrics and events in real-time from your hardware, operating systems, databases, applications - including proprietary or legacy applications - and more. If it's on the network, FireScope can monitor it.
- Generate events, alerts and even initiate automated remediation steps based on any aspect of IT from availability to performance to security to business impact.
Unmatched Price Point
While the other guys charge six figures or more for Business Service Management solutions, FireScope starts at a mere $2,450 - without skimping on functionality or ease of use. It's an investment you can't afford to ignore!
- FireScope starts at $2,450. The average starting price of competitive BSM products is $250,000 - Yikes!
- We never nickel and dime you with hidden fees.
- No additional fees for user licenses, plugins or agents.
- Our customers see more than 300% savings of their IT management budget. That means at least $500,000 in the first year!
Killer Features
Service Management
- Service-level view of infrastructure
- Real-time analysis
- SLA/SLO Management
- Financial impact analysis of SLA's
- Business metric-based SLA's
Data Collection
- Technology agnostic data collection
- Over 11 Agent and Agent-less collection methods, including SNMP, Syslog, WMI/Perfmon, JMX, Web Services, direct database connections and more
- Normalize data from disparate technologies into a single repository
- Easily integrate new technologies and systems as they come online
- Virtually all standards-based data collection methods included.
User-Customizable Content
- Each user experience customized to user's role - See FireScope in action
- Active Directory and LDAP integration
- Granular security controls to manage who has access to what information
Event Management
- Data correlated across disparate systems for Service-level impact analysis
- Real-time analysis of events and metrics
- Technology metrics blended with business metrics for true business impact analysis
- Create simple or complex rules that span multiple assets
- Flexible tiered-notification and automation capabilities
Application Aggregation
- Centralize your critical information and applications into a single source
- Aggregate the interfaces of any web application
- Reduce the legwork to find, authenticate and utilize applications
Rapid Time to Value
- Delivered as a virtual appliance with all software pre-installed
- Deployment measured in days
- Auto-Discovery of assets
- Highly intuitive administrative interface
- Supports your existing organization and processes
Scalable to Any Size
FireScope BSM easily scales to the needs of global enterprises with its multi-site management capability. This feature allows you to push events and metrics data from up to 1,000 geographically dispersed FireScope appliances up to one master appliance - giving IT leaders a truly global view of IT Operations. Learn more about FireScope's Enterprise-Editions.
- Pricing that falls more than 80% below competitors.
- Delivered as a performance optimized hardware appliance, meaning everything is already pre-installed.
- Multi-site management for operating multiple locations, whether across town or across oceans.
Described as "innovative and groundbreaking," FireScope's award-winning Business Service Management (BSM) products make it incredibly easy to aggregate monitoring and management of every aspect of IT Operations into a single, real-time view. What this means for you is astronomical IT budget savings and improved efficiency and reliability throughout IT.